What are Metrics?
Metrics are the measures that measure the effectiveness, value, costs of a particular program or process. Examples of HR metrics are cost-per-hire, quality of hire, turnover rates, training, productivity costs, benefits cost per employee, etc.
Benefits of using metrics
- Improves talent acquisition
- Increases staff retention
- Prevents workplace misconduct
- Increases productivity
- Uncovers skill gaps
- Improves employee experience
